99tt Terms and Conditions — Your Rights and Responsibilities

1 General Provisions and Definitions

These terms and conditions apply to every member ("user", "player" or "you") who uses the 99tt platform ("platform", "website" or "service"). These terms form a legally binding agreement.

Definitions

• "Platform" refers to the 99tt website, app, and all related services.
• "Account" refers to a user's registered profile.
• "Balance" refers to the total funds held in an account.
• "Bonus" refers to promotional credits or additional benefits.
• "Bet" refers to funds placed to participate in any game.
• "Turnover Requirement" refers to the total amount of bets required before a bonus can be withdrawn.

These terms are written in Bengali and apply to users in Bangladesh. The platform is operated for adults only (21 years of age or older).

2 Account Registration and Eligibility

To register an account on 99tt and use our services, you must meet the following eligibility requirements:

Age and Identity

• You must be at least 21 years of age. The service is available only to those who are 21 or older.
• All information provided at the time of registration must be truthful, accurate, and complete.
• Each individual may operate only one account. Operating multiple accounts is strictly prohibited.
• A national identity card (NID), passport, or other government-issued documents may be required for identity verification.

Geographic Restrictions

The 99tt platform provides services to users in Bangladesh. Accounts may not be opened or services used from countries where online gaming is prohibited by law.

Registration Process

• A valid email address or mobile number must be provided at the time of registration.
• A strong password must be set that has not been used on any other service.
• 99tt reserves the right to verify any account at any time in the interest of keeping the service running.

3 Account Security and Responsibility

You are solely responsible for maintaining the security of your account. 99tt bears no liability for unauthorized use of your account.

• Keep your login credentials (username and password) completely confidential and do not share them with any third party.
• If you suspect any unauthorized access to your account, notify our support team immediately.
• Always log out properly after logging in on a public or shared device.
• Allowing another person to use your account or transferring it to someone else is prohibited.
• You are advised to change your password regularly.

4 Deposits, Withdrawals and Payment Policy

All financial transactions on the 99tt platform are conducted in Bangladeshi Taka (BDT / ৳). The following payment methods are supported:

Supported Payment Methods

• bKash
• Nagad
• Rocket
• Upay

Deposit Rules

• Minimum deposit amount: ৳500 (for each method).
• Deposits are generally added to your account instantly. If there is a delay due to technical reasons, please contact the support team.
• The depositor's name must match the name registered on the account. Deposits made through a third party are not accepted.

Withdrawal Rules

• Minimum withdrawal amount: ৳1,000.
• Withdrawal processing time: 15 minutes to 2 hours.
• Withdrawal requests will only be sent to the payment method used for the deposit.
• Large withdrawals may be delayed or placed on hold if identity verification has not been completed.
• If an active bonus is present, the related turnover requirement must be met before making a withdrawal.

Taxes and Government Charges

You are solely responsible for paying any taxes or government charges applicable to your winnings. 99tt does not assist you in complying with local tax laws.

5 Bonuses and Promotional Offers

99tt offers various bonuses and promotional offers to its members. These offers are subject to specific terms and conditions.

Welcome Bonus

• New members will receive a 120% bonus on their first deposit, up to a maximum of ৳8,000.
• Accepting a bonus carries a 20x turnover requirement. This means the bonus becomes withdrawable only after placing bets equal to 20 times the total bonus amount.
• After bonus activation, the turnover requirement must be met within a set time limit.

VIP Cashback

• Bronze: up to 0.3% cashback per week.
• Silver: up to 0.6% cashback per week.
• Gold: up to 0.9% cashback per week.
• Platinum: up to 1.2% cashback per week.

General Bonus Terms and Conditions

• Each promotion may be claimed only once per household, address, or IP address.
• If bonus abuse or manipulation is suspected, 99tt reserves the right to cancel the bonus and suspend the account.
• Promotional offers may be changed or cancelled without prior notice.
• Bonus funds and real money are tracked separately; real money takes priority when making withdrawals.

6 Gaming Rules and Fair Play

All games on the 99tt platform are conducted fairly and transparently. We follow a fair play policy and ensure equal opportunity for all players.

Game Results

• The results of all games are determined through a random number generator (RNG) or via a live dealer.
• If a game is interrupted mid-way due to a technical error, the relevant bet will be returned to the account.
• If a dispute arises over a game result, server logs will be considered as the final evidence.

Betting Limits

Each game has a set minimum and maximum betting limit, which is displayed in the game lobby. 99tt reserves the right to change these limits at any time.

Unexpected Technical Issues

99tt is not liable for losses caused by internet disconnection or any other technical issue. However, we are committed to providing an appropriate resolution in the case of server-side problems.

7 Prohibited Activities

The following activities are strictly prohibited on the 99tt platform. Violating this provision may result in permanent account closure and forfeiture of associated funds:

• Engaging in manipulation, fraud, or any other form of dishonest conduct.
• Placing bets using software bots, automation tools, or scripts.
• Presenting account information in a false or misleading manner.
• Attempting to gain unauthorized access to another player's account.
• Using the platform for money laundering or any other illegal financial activity.
• Abusing bonuses or promotional benefits by creating multiple accounts.
• Behaving in an abusive or harassing manner toward other players.
• Intentionally exploiting any vulnerability or bug in the platform for personal gain.

8 Account Suspension and Closure

99tt reserves the right to temporarily suspend or permanently close any account without prior notice in the following circumstances:

• If any provision of these terms and conditions is violated.
• If the information provided is found to be false or incomplete.
• In cases of failure or refusal to complete identity verification.
• During an investigation into fraudulent or suspicious activity.
• In cases of access from a prohibited country or region.

Voluntary Account Closure

You may request to close your account at any time by contacting our support team. It is recommended that you withdraw any withdrawable balance before closing your account.

9 Intellectual Property

All content on the 99tt platform — logos, graphics, text, software, code, game interfaces, and design — is the intellectual property of 99tt and is protected by applicable laws.

• Reproducing, distributing, or commercially using any content from the platform without prior written permission is prohibited.
• Attempting to reverse engineer or modify any part of the platform is prohibited.
• 99tt's trademarks or brand name may not be used without authorization.

10 Privacy and Data Protection

The privacy of your personal information is very important to us. 99tt keeps your information secure using SSL encryption and other security measures.

To learn more about how we collect, use, and protect your information, please read our Privacy Policy, which is an integral part of these terms and conditions.

Purpose of Data Use

• Account verification and management.
• Processing financial transactions.
• Security verification and fraud prevention.
• Fulfilling legal obligations.
• Improving service quality.

11 Limitation of Liability

To the maximum extent permitted by applicable law, 99tt accepts no liability for the following:

• Losses caused by internet connection disruptions.
• Issues caused by faults in third-party software or services.
• Losses or missed opportunities caused by unexpected technical errors.
• Losses caused by your own negligence or mistakes.
• Unauthorized access to your account by third parties (if your password is not kept secure).

In no circumstances will 99tt's total liability exceed the amount you deposited during the period of the dispute in question.

12 Responsible Gaming

99tt firmly believes in responsible gaming. We want playing on our platform to be an enjoyable and controlled experience.

• Only play with money you can afford to lose.
• Never treat gambling as a source of income.
• Set limits on your playing time and spending, and stick to them.
• Our platform offers the option to set personal deposit limits or self-exclude.
• If you notice signs of problematic gaming, seek help immediately.

To learn more about responsible gaming, please read our Responsible Gaming page.

13 Changes to Terms and Conditions

99tt reserves the right to modify these rules and terms and conditions at any time. In the event of changes:

• Users will be notified of significant changes via email or account notifications.
• Continued use of the platform after updated terms and conditions are published will be considered your acceptance of the changes.
• The "Last Updated" date will be shown at the top of each page.
• Our support team will provide a copy of previous terms and conditions upon request.

14 Contact and Complaints

If you have any questions, concerns, or complaints regarding these rules and terms and conditions, please contact us. Our support team is available 24/7 to assist you.

Contact Methods

• Live Chat: Use the website's live chat feature for immediate 24/7 support.
• Email: [email protected]

Complaint Resolution Process

Once your complaint is received, our team will begin an investigation and provide a resolution as quickly as possible. Server logs and our records will be considered final evidence in resolving disputes.

Thank you for reading these rules and terms and conditions. Our goal is for your gaming experience at 99tt to be safe, fair, and enjoyable.