99tt Responsible Gaming — Stay Safe, Play Happy
Gaming should be enjoyable, not stressful. 99tt provides deposit limits, self-exclusion and 24/7 support to keep you protected.
What is Responsible Gaming and Why Does It Matter?
Responsible gaming means enjoying games mindfully and within your means. 99tt believes online casino and betting is a form of entertainment — not a source of income. When gaming begins to go beyond entertainment and affect other areas of your life, that is when problems arise.
Millions of players across Bangladesh play at 99tt every day. We place the safety and mental well-being of every player as our top priority. Our responsible gaming policy helps you control your budget, take breaks, and step away completely when needed.
Remember: gaming is always for those aged 21 and above. Only bet what you can afford to lose. This is 99tt's core commitment.
Our Protection Tools
99tt offers several practical tools to help players maintain healthy gaming habits.
Set Deposit Limits
You can set the maximum amount you deposit daily, weekly or monthly yourself. Once the limit is reached, the account will not accept further deposits — this is the best safeguard for your budget.
Time-Out Break
If you feel you need a short break, you can temporarily close your account for anywhere from 24 hours to 30 days. No gaming or deposits are possible until the break period ends.
Self-Exclusion
For longer-term protection, there is the option to close your account from 6 months up to permanently. Promotional emails are also paused while self-exclusion is active.
Session Time Limits
Enable session reminders to track how long you have been playing. Once the set time has passed, the app will automatically notify you — making it easy to keep track of your playing time.
Win and Loss History
View your complete betting history and records of deposits and withdrawals at any time. Maintaining transparency is the first step toward responsible gaming.
24/7 Support
If you have any concerns about gaming, contact our Bengali-language live chat support at any time. Our team will help you take the right steps.
Recognise the Signs of Problem Gaming
Problem gambling develops gradually and can often go unnoticed even by oneself. If you or someone close to you shows any of the signs below, do not delay in seeking help. 99tt is always here for you.
Remember — acknowledging a problem is not a sign of weakness, it is the first act of courage. Our support team is always ready to help in Bengali with complete confidentiality.
- A tendency to bet more to recover lost money ("chasing losses")
- Hiding the amount you spend on gaming from family or friends
- Feeling irritated or angry when asked to stop gaming
- Spending money set aside for household or personal expenses on gaming
- Feeling restless, anxious or depressed when not playing
- Gaming taking priority over work, studies or personal relationships
- Continuing to game by taking on debt or spending savings
Our Commitment to Responsible Gaming
99tt is more than just a gaming platform — we are committed to improving the quality of life for our players. Creating a safe gaming environment is at the centre of every decision we make.
- Only those aged 21 and above are allowed to register
- We proactively reach out when suspicious behaviour is detected
- Self-exclusion requests are processed within 24 hours
- Responsible gaming information is included in promotional messages
- Gaming is a form of entertainment — it is never presented as a source of income
- A secure environment is maintained with SSL encryption and fair play
Get Support Now
If you feel that gaming is becoming a problem for you, contact us right away. Our Bengali-language support team is active 24 hours a day.
Live Chat: 24/7 support in Bengali
Email: [email protected]
All communication is kept completely confidential. Your information will not be shared with any third party.
Simple Tips for Safe Gaming
Set Your Budget First
Before each session, decide how much you can afford to lose. Once you reach that limit, stop — do not think about making it back later.
Track Your Time
It is easy to lose track of time while gaming. Set a timer on your phone and make sure to take a break once the set time is up.
Avoid Alcohol
Gaming under the influence of alcohol or while under stress weakens your decision-making. Sit down to play with a clear mind.
Taking Breaks is Normal
Win or lose — take breaks from gaming from time to time. Spend time with family, friends and other hobbies.
Stay Safe and Enjoy
The best way to have fun at 99tt is to play responsibly. Our support team is by your side whenever you need — any time, in Bengali.
View FAQResponsible Gaming FAQs
Play with Joy, Play with Responsibility
Enjoy 99tt's vast game library — cricket betting, slots, poker, Ocean Phoenix and much more. All in a safe and transparent environment.